The Impact of leadership styles on quality of service provided and customer satisfaction in communication service providers in Australia

Thesis

Open access

Aakriti Khanal

Excelsia University College

Master of Business (Research), Excelsia University College

2025

Handle:

https://hdl.handle.net/20.500.14956/231

Abstract

Leadership

Customer satisfaction.

Telecommunication -- Australia.

pdf

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Title: The Impact of leadership styles on quality of service provided and customer satisfaction in communication service providers in Australia
Creators: Aakriti Khanal
Contributors: Peter Rampling
Mary Amponsah
Awarding Institution: Excelsia University College; Master of Business (Research)
Theses and Dissertations: Master of Business (Research), Excelsia University College
Publisher: Excelsia University College
Format: PDF
Number of pages: xv, 205 pages
Identifiers: 999576710161
Academic Unit: Excelsia University College
Language: English
Resource Type: Thesis