Abstract
FinTech lenders are characterized by online presence, usage of artificial intelligence (AI), and technology to provide various forms of finance to individuals and businesses. Starting around the year 2015, FinTechs rapidly gained popularity among customers worldwide due to a quick and easy process of submitting applications, fast turnaround times, online presence, inclusive banking, customized products, and access to unsecured loans. The Australian government promoted a more significant development of the FinTech sector, giving digital banks Judo, Xinja, Volt, and 86 400 unrestricted banking licenses. The COVID-19 pandemic caused an unprecedented global economic and healthcare turmoil. At times of uncertainty, organizations’ leaders need to accelerate their actions to ensure a business’s survival. Students will be asked to compare and contrast business models of FinTech start-ups and traditional banks and apply problem-solving skills when discussing the FinTech sector development, regulations, and leading an organization through a pandemic.